Incumbents in this functional area serve both internal and external clients and are responsible to create technical documentation, which may include detailed specifications, web content, confidential contracts and letters, proposals, wireframes, RFQ, RFP and training materials. The Document Specialist will define the audience and purpose of the documents; determine the technical level, tone, and organizational need.

Job Description:

• Creating and converting various types of IT/Technical documents for the company, including confidential contracts and letters, proposals, wireframes, RFQ, RFP etc.
• Liaising between the management and production teams to provide new or revised document templates.
• Knowledge of documentation standards and techniques with respect to client requirements
• Provide full technical support in regards to any document matters.
• Continue to build on own knowledge, maintaining an expert level with Microsoft Office Packages and In-house systems.
• Perform mass mail merges and mailings, proof reading and other ad hoc tasks as required.
• Creating case studies for completed projects with technology specifications
• The successful candidate will have expert knowledge of Microsoft Office and some knowledge on other programming languages including PHP, MySQL, Dot Net, etc.

• Fluent written and spoken English a MUST. 
• Communication/Interpersonal skills
• Graduate in Computer Science
• Work in a team environment and in critical situations.
• 1.5 - 3 years experience
• Experience within a similar role or document writing.
• Strong grammar and proof reading skills are essential as well as the ability to liaise with different internal and external parties.
• Motivated team player who is pro-active.
• Want to work hard and grow your career!