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bGlobal is thrilled to announce the launch of our latest website for Disney Cruise Line.

About the client: Disney Cruise Line, the leader in family cruising, is known for providing guests with world class, one-of-a-kind vacation experiences.


bGlobal played a crucial part in this project, helping develop the site and seamlessly integrating and updating the back end intranet systems that feed information to the site.

According to the client "This site would not have launched to the success it has without the efforts of our partner, bGlobal"
To view the site visit: http://www.dcljobs.com

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bGlobal Sourcing was founded by two individuals who share a common vision. They want to change the way the world conducts business by bringing knowledgeable and talented people together that are innovative, flexible, and completely client centric.

Samuel Bretzfield and Mishal Karim both come from similar backgrounds. Bretzfield has a vast background working in corporate America and has oversaw outsourcing initiatives for over 15 years. Karim has built a very successful entertainment and events management company that utilized an offshore labor approach.

As they discussed their experiences in their respective industries, they discovered that they shared a single realization - innovation and attention to detail was seriously lacking and the overall approach to interactive outsourcing was missing some very key elements. Among those key elements were true client focus, value creation, innovation and operational excellence.

It was through this discovery that they quickly realized that there was huge quality gap in the current back office interactive marketplace. They realized that together they could fill the gap and provide services that are far superior to that of other back office interactive vendors of the outsourcing community. Combining their years of experience, an acute eye for detail, innovation, and quality, bGlobal is becoming a major force in the industry.


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Prior to co-founding bGlobal, Bretzfield worked in Strategic Outsourcing for a leading Internet Service Provider, EarthLink, Inc. During his tenure at EarthLink, he was responsible for the strategic planning, implementation, and operational analysis of numerous outsourcing activities around the world, including back office support functions, inbound and outbound call centers, and on-line sales units.

Previous to joining EarthLink, Bretzfield worked within the Entertainment industry and was instrumental in launching a new division focusing on next generation CGI for a leading post-production company. There he developed and grew an organization that focused on areas such as training, quality, systems, reporting, internal communications, and customer-relationship management.

Bretzfield brings more then 15 years of management experience in the call center and BPO industries and has a keen knowledge and insight into the outsourcing industry. Bretzfield has worked closely with companies such as West Corporation, Sprint, Cisco, Client Logic, Hughes, and Avaya.

 

Prior to co-founding bGlobal, Mishal founded JPR Events International, a London based company predominantly focused on Events Management within the entertainment industry. Mishal was responsible for the day to day operations and expansion into new markets all over the globe.

The JPR brand is widely recognized within the UK Entertainment Industry and boasts an impressive client list including top venues, beverage companies, modeling agencies, record labels and several other multinational organizations. Mishal's event management experience spans over 3 continents and has established international standards through the production of an impressive ring of events in New York, Cyprus, Greece, India and throughout Asia.

JPR Events International was the first event managing company in Bangladesh and within two years the company established itself as the pioneer and market leader of event management in the country while earning itself an unrivaled client list, including multinationals such as Benson & Hedges, Hugo Boss, BMW, Mercedes-Benz, Volvo, HSBC and many of the other large multinational corporations operating within Bangladesh.

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